Dynamite/Dynamic Forces - Extremely poor online stores

Anyone else having issues with Dynamite/Dynamic Forces? Almost every time I order from them they either find no stock or must obtain a title from some remote location before they ship it to me a month or so after order. When I try to get an update no one every answers the customer service line and seldom gets back to me. "DYNAMITE"! You need to clean-up both online operations. Insure you have a reasonably accurate stock status on titles listed for sale, and answer your phones once-in-awhile! Get answers on remote stock and "NOT" take a month or more to get back to a customer. Most of the titles I currently buy are dynamite, but you are a complete pain-in-the-neck to deal with and get answers from!!